Yes! Every single piece is carefully handcrafted by our small team of artisans. Because we don't use mass-production factories, each garment is unique and made with incredible attention to detail. This also means you might notice slight, beautiful variations from piece to piece, which is a natural part of the handmade process.

You can find our comprehensive size guide on every product page, directly above the size selection menu. It includes exact body measurements and guidelines on how to measure yourself. Still unsure? Contact our team with your measurements, and we’ll help you find the right fit.

Return:

• Eligibility: Returns accepted only for wrong size, damaged, or wrong item sent.
• Timeline: Request a return within 3 days of delivery with photos/video.
• Condition: Item must be unused, unwashed, and in original packaging.
• Note: Custom/handmade orders are not returnable unless there’s a defect.
  

Refund:

• Approved Returns: Refund will be issued within 5-7 business days after we receive and inspect the item.
• Method: Refund will be sent to the same payment method used.
• 
  Shipping Charges: Non-refundable. Return shipping cost is covered by us for wrong/damaged items only.
  
• 
  Exchanges: Size exchanges available subject to stock.
  
• 
  Note: Because every piece is handmade by Wooly Wonderland, slight variations make your item unique.
  

• Processing: 15-20 business days. All items are handmade to order.
• Delivery: 5-7 business days across Pakistan.
• Tracking: You’ll get a tracking link once your order is dispatched.
  

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated according to your based location. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.

As soon as your order ships, you will receive a shipping confirmation tracking number or link through our contact

To ensure your clothes last as long as possible, we recommend following the specific care instructions located in the each product description.

You can contact us through:

WhatsApp number: 03402177963

DM: Instagram @wooly_wonderland_ and Whatsapp no 03402177963 for fastest replies

Availability Hours:

Mon - Sat: 10:00 AM - 7:00 PM