Refund Policy

  • Approved Returns: Refund will be issued within 5-7 business days after we receive and inspect the item.
  • Method: Refund will be sent to the same payment method used.

  • Shipping Charges: Non-refundable. Return shipping cost is covered by us for wrong/damaged items only.

  • Exchanges: Size exchanges available subject to stock.

  • Note: Because every piece is handmade by Wooly Wonderland, slight variations make your item unique.